Amongst all the great clinic/budtender experiences we go through on a daily basis, there’s always bound to be one or a few we hope to forget. The budtenders are usually the people who set the tone for the entire establishment, if you feel welcomed enough, you’ll want to return, just like any other business. Here are few things we can’t stand at dispensaries:

1. Poor Manners or General lack of Compassion

At times, you’ll find yourself in a position where you’ll want to learn more about a new product, service, etc inside of a clinic. Sometimes these answers are just not obvious to newbies. Working to teach those who are just exploring cannabis while also furthering experts’ understanding of the product sets the best budtenders apart from the mediocre ones. It’s a tough balance, but making people feel dumb or unimpressed by your service is bad budtender practice.

2. Know your audience

Are you a medicinal user or a recreational user? There does happen to be a little overlap with the two segments but the general difference lies within how the product is used by the patients. Budtenders that dont take the time to ask you what you are using the product for are not doing the due diligence. It can alienate medical patients looking for specific insights that a professional would/should know.

3. Basic Hygiene

There seems to be a general range of hygiene practices around dispensaries. Some use gloves to handle the cannabis and some do not. Nobody wants a dirty product, so it is best practice to use some type of utensil to pick up flowers to show patients or gloves to handle the product.

4. Lack of Knowledge

This might be one of the worst ones on the list. Its frustrating when you want to spend money and give business to a store that has no idea what it’s selling. Not a good feeling to have handing off hard earned dollars to someone who doesn’t care what’s going in your body, just as long as you’ve paid your tab. Luckily now, the information is more readily available to us through the internet. Budtenders can make patients feel more engaged with the experience beyond the transaction by being honest and transparent about what they know and the care they have for patients.